I called this morning as our drain line was backed up, and we needed septic pump out asap! The lady who answered, Ms Renee I believe, was so kind and said she’d get us scheduled for 3pm today! The guys showed up on time, we’re very polite, answered my questions, and did an outstanding job!! Good old fashioned customer service at it’s best, and a pleasure to do business with. My wife Loyce and I will definitely use Blackwater Septic Service in the future. Thanks 👍
Needed a complete septic replacement, the tank was still good but everything else failed and needed replacing. Blackwater did everything, pulled the permits, dug out and replaced everything, did all the actual work in 3 days, inspection included. These guys work hard and get the job done. I hope to never need this done again, but if I do.... I recommend them. Thanks Blackwater.
I called on a Saturday for a pump out of my septic system. I left a voicemail and received a return call within 15 minutes. Thankfully they were available in the afternoon. Kenny was very professional and efficient. He patiently and knowledgeably answered my questions about septic tanks, drain fields and systems while he pumped out my overly full tank. This could have easily ruined my weekend but bc Blackwater Septic was so responsive it was only an annoyance on a Saturday. I HIGHLY recommend Blackwater. If they are this good on a Saturday They must be fabulous during the week. 😃
Very professional, prompt and trustworthy. I called for a septic tank repair because I thought it was my septic pump and was told that it was not my pump but I needed a plumber. It would have been so easy to be taken advantage of because I would have been none the wiser but he was honest with me. Also, I appreciated the value that was placed on my time; the technician arrived as scheduled. If you are looking for good service, integrity, and honesty, this is your company; what an awesome experience. This has become my "go to" company. Nice job!!!!
They did a real good job with my mound system, and they were reasonably priced. I decided to reseed the mound instead of having sod put down, and they were very helpful and telling me what was the best way to do that. I would definitely recommend them and use them again in the future.
Today we had a septic emergency, and my MIL gave me Blackwater's name and number. I called and Mr. Miller actually answered the phone himself, on a Sunday. I told him our problem and he gave me an estimated time, and ended up being an hour early, which was great. Mr. Miller got us fixed and told us about some issues our tank has, along with a solution to fix our issues from happening again. The service was super fast, super friendly, and I will definitely be calling them with any future septic needs.
Around 10:30-11 AM on a Friday, we noticed a pool of water forming in our background near our septic system and realized our tank was overflowing. We called the team at Blackwater who immediately answered and schedule us for that afternoon. The guys showed up on time and were super friendly, transparent, and helped us understand how our system works. I highly recommend Blackwater and would trust them with routine or more complicated work in the future! Thanks Blackwater team!
Called at 9:20 on a Friday morning. Casey (owner) answered phone immediately. I said that I needed a septic pumped out and a conversation about what was wrong with my system. 45 minutes later Kenny and Jacob arrived. They did a quick job of finding the septic cover and were pumping it out in no time. When they were finished, they inspected the system, determined a new drain field was in order. Kenny went through the whole process with me, from the soil test, to what might be likely options given the yard layout (lay a new field beside old one, remove old one, find a new location, pumps, etc.). He was thorough and patient with my questions. Very professional operation. I will be using Blackwater for the installation of the new drain field.
Professional and on time. Left my yard clean and put the dirt back level. I will certainly be a return customer.
Kenny did an excellent job. Went out of his way to help us solve all of our issues with the septic system. I highly recommend Blackwater septic.
Courteous and professional! Kenny took the time to explain the technicalities and potential scenarios in servicing my septic system. Very affordable. Highly recommend!
“Sunday morning pumpout of septic system performed by professional.”
“Same day service, and super nice guys! Will def recommend and will continue to use them in the future.”
“Had a new drain field installed and and inspected .Thanks for the great work!”
“Emptied my septic tank. Very affordable, professional and will definitely be using them again.”
“Very professional and friendly service. Worked quickly but was thorough. Very knowledgable and offered advice to help prevent the problem in the future. Would definitely recommend their services.”
"They answered late at night when I called, and showed up earlier than stated the next day. Very knowledgeable and very nice. Thanks so much Blackwater! 🙏"
“Quality, quickly and professionally done, at reasonable prices”
“Great service, timely, reasonable price for pump out.”
“Excellent service and reasonably priced.”